Alex D.

Alex D.

I forgot about moz subscription – is it possible to get refund

Written by  on January 16, 2018

On the end of last month I tried Moz service and entered my credit card details for trial. I totally forgot about it and today I logged on my bank account and saw that they billed me twice, in total $300.

I'm in period where I really need that money but I know it's totally my mistake, I don't know how I forgot about that subscription.

I just created support ticket on moz and explained that I never used their service after trial expired and I asked if it's possible to get refund.

I hope…

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