Got a great question for you. I think I got ebay on this.
So ebay has this awful policy where they state you are not allowed to attempt to make off-site sales.
In other words, if you makes sales on ebay, you can't contact those buyers and tell them you got your
own online store where they can just purchase DIRECTLY from you next time thereby saving money
for the buyer and the seller on ebay fees. Even if you HINT at attempting to doing it, you can get restricted and even banned forever….
I've tried looking it up but the problem is that the results are mostly from 2014 and since ebay
has changed their policies so many times, what answers were given in 2014 or 15 may be
completely false today. I don't know why google still shows older posts at the top instead of
newer ones from 2016 or 17?
Anyways, to my question. A buyer opens a case up claiming unreceived. The sale date was back in
mid April. We are now in August. I'm a little surprised that the buyer didn't contact me…
One more question. I purchased some electronic gadgets recently and I also asked some questions to the sellers. I got an email back where the seller actually said they were BOTH "xxx" and "xxxx" seller. Wow. Each account had over 10,000 feedback scores so they are very established and have been around for a while. Is this actually allowed? I didn't know you were allowed to have more than 1 ebay selling account? Or is there a catch where only certain people are allowed to do it (such…
Honest question that really confuses me based on my observations of how ebay system works.
It seems that buyers can open up a case and claim they did not receive the item and request/demand for a refund.
The only way a seller can be 100% protected from losing an open case is to provide full tracking number that shows the item was SUCCESSFULLY DELIVERED. Once it shows that status, it gives you immunity from a "item not received" case, (of course they can open a claim that is "item not as…